Hi,

A few of my colleagues have deployed end-user-facing web sites with a
simple feedback page tied directly to the Trac bug-tracking system.
This approach seems to have gathered much input from regular users.

The simple feedback page does the following:

1. users need to enter guest or personal credentials to login
2. users can view existing work items or review their past submitted
work items on their status
3. one-click hyperlinks that generate a work item form with certain
fields already prepopulated, so the author can focus on writing a
description, not picking fields.

Jazz can already handle #1 and #2 out of the box... what I was
wondering is if there is a REST API to handle #3?

e.g. in Trac, these one-click links are displayed as:

---

Found a bug in XYZ?

Show-stopper!
(link to http.../newticket?component=bugs&owner=<email
address>&severity=blocker)

annoying
(link to http.../newticket?component=bugs&owner=<email
address>&severity=major)

quirky
(link to http.../newticket?component=bugs&owner=<email
address>&severity=minor)


Want a feature?

must-have!
(link to
http.../newticket?component=feature-requests&owner=<email
address>&priority=highest)

would love
(link to
http.../newticket?component=feature-requests&owner=<email
address>&priority=normal)

in a perfect world...
(link to
http.../newticket?component=feature-requests&owner=<email
address>&priority=low)

---

This kind of capability would be useful for products bundled with a
simple web form for user feedback that ties directly back into the
Jazz work item system.

Thanks in advance,

Li-Te

Hi Todd,

I'm not sure what you're asking for in "#3".
Could you describe your
needs in terms of PUT/POST/GET, and pseudo-URIs?

Basically, I'm interested in a simple way to specify work item fields
as part of a URI to generate a work item form in the Web UI.

With Trac today, you can create HTML that looks like this:

---

html
body

Found a bug in the Work Item UI?<p/

Yes, I found a bug that is a... <p/

a
href="http:.../newticket?component=bugs-workItemUI&owner=lainhart@jazz.net&severity=blocker">Show-stopper!</a
p/

a
href="http:.../newticket?component=bugs-workItemUI&owner=lainhart@jazz.net&severity=major">Annoying</a
p/

a
href="http:.../newticket?component=bugs-workItemUI&owner=lainhart@jazz.net&severity=minor">Quirky</a
p/

Want a new feature in the Work Item UI?<p/

Yes, I would like to propose a feature that is a... <p/

a
href="http:.../newticket?component=feature-requests-workItemUI&owner=lainhart@jazz.net&priority=highest">must-have!</a><p/

a
href="http:.../newticket?component=feature-requests-workItemUI&owner=lainhart@jazz.net&priority=normal">would
love</a><p/

a
href="http:.../newticket?component=feature-requests-workItemUI&owner=lainhart@jazz.net&priority=low">in
a perfect world...</a><p/

/body
/html

---

Trac uses a single URI to bring up a new work item form, i.e.

http:.../newticket

and specify certain fields to be prefilled:


http:.../newticket?component=...&owner=...&priority=...&severity=...

In the above example, this is all done via GET. I'd imagine this
would also work equally well as a POST.

In Jazz, I can see you can do this to bring up a new work item form:


https://jazz.net/jazz/web/projects/Jazz%20Project#perspective=Work%20Items&action=newWorkItem

but I don't see how to prefill the fields with a single URI. For
example,


https://jazz.net/jazz/web/projects/Jazz%20Project#perspective=Work%20Items&action=newWorkItem&severity=Major&type=Enhancement

doesn't create a new work item with the severity set to Major and the
type set to Enhancement.

Is there already something available that can do this? Or would this
be considered a server-side extension?

Thanks,

Li-Te