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Triaged State of a Defect Workitem


Ankur Sharma (151194) | asked Feb 18 '09, 8:47 a.m.
What does Triaged state means for a defect workitem ? When someone will move the defect into this state and when defect will move out of this state ?

- Ankur

2 answers



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Martha (Ruby) Andrews (3.0k44351) | answered Feb 18 '09, 5:06 p.m.
JAZZ DEVELOPER
Hello,

On teams I have worked on, Triaged means someone has taken a look at the defect and perhaps determined whether it is valid and whether it needs immediate attention. The defect moves from New to Triaged when the person responsible for triaging (often, a team lead) reads and processes the defect. It moves out of Triaged when a developer starts working on it.

Martha
Jazz Developer

What does Triaged state means for a defect workitem ? When someone will move the defect into this state and when defect will move out of this state ?

- Ankur

permanent link
Geoffrey Clemm (30.1k33035) | answered Feb 19 '09, 12:38 a.m.
FORUM ADMINISTRATOR / FORUM MODERATOR / JAZZ DEVELOPER
Note also that if you encounter a workitem in the RTC project that is in
the Triaged state but has no "Planned-For" value, then you can conclude
that there are no plans to work on that workitem. Since this
interpretation isn't always understood, some RTC teams make this
explicit by setting the Planned-For field to something like "Post-2.0".

Cheers,
Geoff

mandrew wrote:
Hello,

On teams I have worked on, Triaged means someone has taken a look at
the defect and perhaps determined whether it is valid and whether it
needs immediate attention. The defect moves from New to Triaged when
the person responsible for triaging (often, a team lead) reads and
processes the defect. It moves out of Triaged when a developer
starts working on it.

Martha
Jazz Developer

askankurwrote:
What does Triaged state means for a defect workitem ? When someone
will move the defect into this state and when defect will move out of
this state ?
- Ankur

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