Aaron, basically what we're looking for is project management and development examples that simulate projects that might occur in a real development environment. For example, a real-world example might show how a team who develops and maintains a storefront and its back end uses Jazz to manage their project in an agile way. How they define their team and its processes and enforce those requirements, how they use process iterations and iterations plans, managing the work items, and tying that into the source code control system. A complete example like this could be provided in a tutorial format or some other type of example and include a complete project that could be imported into a Jazz environment for easy hands-on study.

The types of templates that might be helpful would be ones that pertain to some set of common customer use cases. If such uses cases haven't been identified, our team is willing to work with the Jazz team to define some use cases that we would be interested in seeing.

Regarding best practices documentation we'd like to see recommendations about how to use different components of Jazz in ideal ways. Jazz is quite a well-equipped toolbox, but as with any toolbox a new user is more likely to build a shack than a mansion. Best practices documentation would let the new user act as more of an apprentice to learn from the experiences of the masters so that they don't have to make the same mistakes that have occurred before and already are recognized and how to avoid them.