Export/import incompatibility?
If I export an RTC name field containing an asterisk to a CSV file, why does RTC complain when I try to re-import it? There are a number of other characters that seem to be problematic, too, eg @.
I've found a defect (37476) that states import files should be utf8 encoded, but an asterisk is encoded as its ASCII self in utf8. And on a related note - is there a way to get RTC to export dates in the format it requires for import? Thanks, Steve |
One answer
Hi Steve, I would recommend opening up a PMR, since your right, the encoding should be ASCII and this may be a defect.
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