Unable to Start JTS after CLM 4.0.3 Install
Hi All, I have been fighting this install for the past week and wanted to see if anyone could help. 1. Installed IBM CLM 4.0.3 using installation manager. The following components are installed: Jazz Team Server 4.0.3 Trial Keys Change and Configuration Management 2. I should mention this is on a Windows 2008 server R2 64 bit 3. I try to run the jts service as an administrator which brings up the command screen. 4. I get the following error:
Sep 4, 2013 4:07:07 PM org.apache.catalina.core.AprLifecycleListener init
5. I run a netstat -a -b and find that port 9009 is in use by a windows process svchost.exe. I have tried changing the port in the server.xml file however there seems to be a conflict regardless of which port I use.
Did I miss a step somewhere? Any help would be appreciated. Thanks, Andrew |
2 answers
specify a unique host in the tomcat server.xml.
then define the host in the windows hosts file and map it to localhost then try starting up the server. |
I would do the following:
1. verify that llocalhost is defined in the windows hosts file. It should be mapped to 127.0.0.1 2. verify which DNS server is configured for that host, and that the host name being used is defined in the DNS server then 1. check the task manager to make sure there are no java / tomcat processes running 2. Take a netstat before running the server start script and validate that the ports in the server.xml are not in use 3. start RTC. IF the connect error persists then 1. redue steps 1 and 2 2. start up a cmmand prompt with admin user 3. cd to the <>RTC_Install_root\servers directory 4. execute the start script from the command prompt Comments Thank you for the reply but unfortuneately I am still having the issue. Any other suggestions. I am not sure if it is actually a port issue. Here is the output of netstat:
Proto Local Address Foreign Address State
Abraham Sweiss
commented Sep 05 '13, 3:03 p.m.
was this netstat taken before the tomcat server was started?
It was take after I started Tomcat. Actually it was taken once the command startup window errored out. I ran a netstat prior to starting the service and there were no java processes and nothing taking these ports. Here is the full contents of the error:
Sep 5, 2013 11:47:30 AM org.apache.catalina.core.AprLifecycleListener init
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