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question asked: Aug 05 '13, 11:58 a.m.
question was seen: 5,542 times
last updated: Aug 27 '13, 4:46 p.m.

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Does a chat exist between RTC team members inside CLM itself ?

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Christine POISVERT (11●10●11) | asked Aug 05 '13, 11:58 a.m.
retagged Aug 27 '13, 4:46 p.m. by Amy Laird (165●1●4)
Hello,
Does sometime find a solution to enable an instant messaging chat between RTC team members ?
It will be great if based on internal team members definition because on my project the team members are not all IBMers.
Thanks
Christine

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Stephane Leroy (1.4k●1●4●9) | answered Aug 05 '13, 12:49 p.m.
JAZZ DEVELOPER
edited Aug 05 '13, 12:50 p.m.
Hi Christine,

RTC can connect with several instant messaging systems.
Please check InfoCenter topic:
http://pic.dhe.ibm.com/infocenter/clmhelp/v4r0m3/index.jsp?re=1&topic=/com.ibm.team.collaboration.doc/topics/t_instantmessaging.html&scope=null

For chatting between RTC team members, check specifically:
http://pic.dhe.ibm.com/infocenter/clmhelp/v4r0m3/index.jsp?re=1&topic=/com.ibm.team.collaboration.doc/topics/t_chat.html&scope=null

Regards,
Stéphane
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Christine POISVERT commented Aug 16 '13, 9:30 a.m.

OK, Thanks. I installed openfire 3.8.2 on a server and can successfully use it with my pidgin client BUT it doesn't work through RTC.
Because my server is behind a firewall I had to change the Client port to 60011 (instead of 5222) but don't know where to change this setting in RTC.
Can someone help me ?
Thanks
Christine

Stephane Leroy commented Aug 27 '13, 6:56 a.m. | edited Aug 27 '13, 7:42 a.m.
JAZZ DEVELOPER

Hi Christine,

this does not bring you with a direct solution to your problem (sorry for that) but... I've found these resources that you may want to check / subscribe to:
- a previous question: https://jazz.net/forum/questions/11310/openfire-instant-messaging-connection-issue (see Ulf's comment)
- this WI : https://jazz.net/jazz/web/projects/Rational%20Team%20Concert#action=com.ibm.team.workitem.viewWorkItem&id=123256

Please also be aware of the supported Instant Messaging servers.
Eg. for CLM 4.0.3, check "Instant Messaging" section of the Sys. Reqs: https://jazz.net/wiki/bin/view/Deployment/CLMSystemRequirements403#D2_Integrations

Regards,
Stéphane

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