CQ Connector Gateway-No records synced to project area
Hi Team,
I have followed all steps given in OOTB. but not able to synced to the project area. I have referred to the link (Similar issue): https://jazz.net/forums/viewtopic.php?t=2330&sid=501aa5cc4214989647b0d0a663b1a254 I have followed the steps given for only last schema(schemaUpgrade26-27.txt) : http://publib.boulder.ibm.com/infocenter/rtc/v1r0m0/index.jsp?topic=/com.ibm.team.connector.cq.doc/topics/t_enabling_outgoing_synchronization.html But didn't get any resolution. Please help me on this. Regards, Tushar. |
15 answers
If you are starting fresh, you shouldn't be using the importintegration command, since this is used to upgrade a schema.
Please use importschema as described in the documentation. Rich Piazza Jazz CQ Connector team |
After some investigation, all settings seems ok.
However, Tushar encountered an error while running the cqload command: C:\IBM\Rational\ClearQuestConnector\gateway\sample\cqSchemas>cqload importintegration -dbset ISL_TEST tuparate@in.ibm.com platinumby09 DefectTrackingInterop "" "15" 15 schemaUpgrade14-15.txt "" ********************************************************* Starting importintegration ********************************************************* The nonexistent hook Write_Change_History cannot be modified or deleted. ********************************************************* ERROR: importintegration FAILED! ********************************************************* As a result, starting the gateway and verifying it's up and running would give: 06 Jan 2009 16:43:24,031 DEBUG com.ibm.rational.interop.level1 - Jazz Interop server is: 9.184.116.59(9443) 06 Jan 2009 16:43:24,031 DEBUG com.ibm.rational.interop.level1 - Logging in as tuparate@in.ibm.com 06 Jan 2009 16:43:26,281 INFO com.ibm.rational.interop.level1 - CRRTC4501W: Warning - JazzConnector tables are NOT present in the CQ user database 06 Jan 2009 16:43:26,281 INFO com.ibm.rational.interop.level1 - CRRTC4540I: CQ Event Polling has NOT been started 06 Jan 2009 17:25:23,390 DEBUG com.ibm.rational.interop.level1 - Jazz Interop server is: 9.184.116.59(9443) 06 Jan 2009 17:25:23,390 DEBUG com.ibm.rational.interop.level1 - Logging in as tuparate@in.ibm.com 06 Jan 2009 17:25:27,375 INFO com.ibm.rational.interop.level1 - CRRTC4501W: Warning - JazzConnector tables are NOT present in the CQ user database 06 Jan 2009 17:25:27,375 INFO com.ibm.rational.interop.level1 - CRRTC4540I: CQ Event Polling has NOT been started Tushar will try and re-create all artifacts as described in the OOTB sample: https://jazz.net/jazzdocs/topic/com.ibm.team.connector.cq.doc/topics/c_using_the_sample.html Eric. tuparate a crit : Hi Eric, |
So I guess that you have a set-up issue here:
No records will be synced to this project area because it does not appear as a folder in the CQ workspace under the Public and Polling enabled: false Will contact you directly under S/T. Eric. tuparate a crit : Hi Eric, |
Hi Eric,
Here is the output for http://localhost:8081/InteropGateway ------> Welcome to the Jazz ClearQuest Connector Gateway Gateway started at: 1/6/09 12:03 PM Uptime: 00:04:59 Gateway Version: I20081024-1335 CQ Database Information: ClearQuest Schema Repository Name: ISL_TEST ClearQuest Logical User DB Name: SAMPL ClearQuest User Id: tuparate@in.ibm.com ClearQuest Connection Status: Number of ClearQuest connection opened: 1 Number of ClearQuest connection closed: 0 Number of ClearQuest connections currenty open: 1 Number of allocated active connections: 0 Jazz Team Servers: URI: https://9.184.116.59:9443/jazz Status: OK Project Area: JazzCQ No records will be synced to this project area because it does not appear as a folder in the CQ workspace under the Public Queries/JazzCQ folder Polling Information: Polling enabled: false At Tomcat Server Console; CRVSV0977I Not launching task to watch for logging properties changes since this CM API-based code is running inside a servlet or within the CM Server. 06 Jan 2009 12:03:36,171 INFO com.ibm.rational.interop.level1 - CRRTC4501W: Warning - JazzConnector tables are NOT present in the CQ user database 06 Jan 2009 12:03:36,171 INFO com.ibm.rational.interop.level1 - CRRTC4540I: CQ Event Polling has NOT been started OS = Window XP, RTC Server Versions used = 1.0 RTC Client Version= 1.0.1 Please let me know if you need any more information. Regards, Tushar --------------------------------------------------- Tushar, Hi Team, |
Tushar,
you may want to verify your CQ Gateway status: http://localhost:8081/InteropGateway (if running a local gateway) If everything looks OK, then proceed with: - incoming sync - from CQ to RTC - by creating a new defect in CQ and verify you have a new work item in RTC - outgoing syn - modify this new work item and verify you find your modification in CQ (the OOTB sample should work ok - if this was not the case, please provide us with more details - OS, versions used, scenario, error message) Thanks. Eric. tuparate a crit : Hi Team, |
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