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CQ Connector Gateway-No records synced to project area


Tushar Parate (3692) | asked Jan 05 '09, 5:56 a.m.
Hi Team,
I have followed all steps given in OOTB. but not able to synced to the project area. I have referred to the link (Similar issue): https://jazz.net/forums/viewtopic.php?t=2330&sid=501aa5cc4214989647b0d0a663b1a254

I have followed the steps given for only last schema(schemaUpgrade26-27.txt) :

http://publib.boulder.ibm.com/infocenter/rtc/v1r0m0/index.jsp?topic=/com.ibm.team.connector.cq.doc/topics/t_enabling_outgoing_synchronization.html

But didn't get any resolution. Please help me on this.


Regards,
Tushar.

15 answers



permanent link
Richard Piazza (381) | answered Jan 06 '09, 9:07 a.m.
JAZZ DEVELOPER
If you are starting fresh, you shouldn't be using the importintegration command, since this is used to upgrade a schema.

Please use importschema as described in the documentation.

Rich Piazza
Jazz CQ Connector team

permanent link
Eric Jodet (6.3k5111120) | answered Jan 06 '09, 7:48 a.m.
JAZZ DEVELOPER
After some investigation, all settings seems ok.
However, Tushar encountered an error while running the cqload command:

C:\IBM\Rational\ClearQuestConnector\gateway\sample\cqSchemas>cqload
importintegration -dbset ISL_TEST tuparate@in.ibm.com platinumby09
DefectTrackingInterop "" "15" 15 schemaUpgrade14-15.txt ""
*********************************************************
Starting importintegration
*********************************************************

The nonexistent hook Write_Change_History cannot be modified or deleted.

*********************************************************
ERROR: importintegration FAILED!
*********************************************************

As a result, starting the gateway and verifying it's up and running
would give:
06 Jan 2009 16:43:24,031 DEBUG
com.ibm.rational.interop.level1 - Jazz Interop
server is: 9.184.116.59(9443)
06 Jan 2009 16:43:24,031 DEBUG
com.ibm.rational.interop.level1 - Logging in as
tuparate@in.ibm.com
06 Jan 2009 16:43:26,281 INFO
com.ibm.rational.interop.level1 - CRRTC4501W:
Warning - JazzConnector tables are NOT present in the CQ user database
06 Jan 2009 16:43:26,281 INFO
com.ibm.rational.interop.level1 - CRRTC4540I: CQ
Event Polling has NOT been started
06 Jan 2009 17:25:23,390 DEBUG
com.ibm.rational.interop.level1 - Jazz Interop
server is: 9.184.116.59(9443)
06 Jan 2009 17:25:23,390 DEBUG
com.ibm.rational.interop.level1 - Logging in as
tuparate@in.ibm.com
06 Jan 2009 17:25:27,375 INFO
com.ibm.rational.interop.level1 - CRRTC4501W:
Warning - JazzConnector tables are NOT present in the CQ user database
06 Jan 2009 17:25:27,375 INFO
com.ibm.rational.interop.level1 - CRRTC4540I: CQ
Event Polling has NOT been started

Tushar will try and re-create all artifacts as described in the OOTB sample:
https://jazz.net/jazzdocs/topic/com.ibm.team.connector.cq.doc/topics/c_using_the_sample.html

Eric.

tuparate a crit :
Hi Eric,

Here is the output for http://localhost:8081/InteropGateway

------
Welcome to the Jazz ClearQuest Connector Gateway
Gateway started at: 1/6/09 12:03 PM
Uptime: 00:04:59
Gateway Version: I20081024-1335

CQ Database Information:
ClearQuest Schema Repository Name: ISL_TEST
ClearQuest Logical User DB Name: SAMPL
ClearQuest User Id: tuparate@in.ibm.com
ClearQuest Connection Status:
Number of ClearQuest connection opened: 1
Number of ClearQuest connection closed: 0
Number of ClearQuest connections currenty open: 1
Number of allocated active connections: 0
Jazz Team Servers:
URI: https://9.184.116.59:9443/jazz
Status: OK
Project Area: JazzCQ
No records will be synced to this project area because it does not
appear as a folder in the CQ workspace under the Public
Queries/JazzCQ folder
Polling Information:
Polling enabled: false


At Tomcat Server Console;
CRVSV0977I Not launching task to watch for logging properties changes
since this CM API-based code is running inside a servlet or within
the CM Server.
06 Jan 2009 12:03:36,171 INFO
com.ibm.rational.interop.level1 - CRRTC4501W:
Warning - JazzConnector tables are NOT present in the CQ user
database
06 Jan 2009 12:03:36,171 INFO
com.ibm.rational.interop.level1 - CRRTC4540I: CQ
Event Polling has NOT been started


OS = Window XP, RTC Server Versions used = 1.0
RTC Client Version= 1.0.1

Please let me know if you need any more information.

Regards, Tushar
---------------------------------------------------

ejodetwrote:
Tushar,
you may want to verify your CQ Gateway status:
http://localhost:8081/InteropGateway
(if running a local gateway)

If everything looks OK, then proceed with:
- incoming sync - from CQ to RTC - by creating a new defect in CQ
and
verify you have a new work item in RTC
- outgoing syn - modify this new work item and verify you find your

modification in CQ

(the OOTB sample should work ok - if this was not the case, please
provide us with more details - OS, versions used, scenario, error
message)
Thanks.
Eric.

tuparate a crit :
Hi Team,
I have followed all steps given in OOTB. but not able to synced to
the
project area. I have referred to the link (Similar issue):

https://jazz.net/forums/viewtopic.php?t=2330&sid=501aa5cc4214989647b0d0a663b1a254
I have followed the steps given for only last
schema(schemaUpgrade26-27.txt) :


http://publib.boulder.ibm.com/infocenter/rtc/v1r0m0/index.jsp?topic=/com.ibm.team.connector.cq.doc/topics/t_enabling_outgoing_synchronization.html
But didn't get any resolution. Please help me on this.


Regards,
Tushar.


permanent link
Eric Jodet (6.3k5111120) | answered Jan 06 '09, 5:58 a.m.
JAZZ DEVELOPER
So I guess that you have a set-up issue here:

No records will be synced to this project area because it does not
appear as a folder in the CQ workspace under the Public

and

Polling enabled: false

Will contact you directly under S/T.

Eric.


tuparate a crit :
Hi Eric,

Here is the output for http://localhost:8081/InteropGateway

------
Welcome to the Jazz ClearQuest Connector Gateway
Gateway started at: 1/6/09 12:03 PM
Uptime: 00:04:59
Gateway Version: I20081024-1335

CQ Database Information:
ClearQuest Schema Repository Name: ISL_TEST
ClearQuest Logical User DB Name: SAMPL
ClearQuest User Id: tuparate@in.ibm.com
ClearQuest Connection Status:
Number of ClearQuest connection opened: 1
Number of ClearQuest connection closed: 0
Number of ClearQuest connections currenty open: 1
Number of allocated active connections: 0
Jazz Team Servers:
URI: https://9.184.116.59:9443/jazz
Status: OK
Project Area: JazzCQ
No records will be synced to this project area because it does not
appear as a folder in the CQ workspace under the Public
Queries/JazzCQ folder
Polling Information:
Polling enabled: false


At Tomcat Server Console;
CRVSV0977I Not launching task to watch for logging properties changes
since this CM API-based code is running inside a servlet or within
the CM Server.
06 Jan 2009 12:03:36,171 INFO
com.ibm.rational.interop.level1 - CRRTC4501W:
Warning - JazzConnector tables are NOT present in the CQ user
database
06 Jan 2009 12:03:36,171 INFO
com.ibm.rational.interop.level1 - CRRTC4540I: CQ
Event Polling has NOT been started


OS = Window XP, RTC Server Versions used = 1.0
RTC Client Version= 1.0.1

Please let me know if you need any more information.

Regards, Tushar
---------------------------------------------------

ejodetwrote:
Tushar,
you may want to verify your CQ Gateway status:
http://localhost:8081/InteropGateway
(if running a local gateway)

If everything looks OK, then proceed with:
- incoming sync - from CQ to RTC - by creating a new defect in CQ
and
verify you have a new work item in RTC
- outgoing syn - modify this new work item and verify you find your

modification in CQ

(the OOTB sample should work ok - if this was not the case, please
provide us with more details - OS, versions used, scenario, error
message)
Thanks.
Eric.

tuparate a crit :
Hi Team,
I have followed all steps given in OOTB. but not able to synced to
the
project area. I have referred to the link (Similar issue):

https://jazz.net/forums/viewtopic.php?t=2330&sid=501aa5cc4214989647b0d0a663b1a254
I have followed the steps given for only last
schema(schemaUpgrade26-27.txt) :


http://publib.boulder.ibm.com/infocenter/rtc/v1r0m0/index.jsp?topic=/com.ibm.team.connector.cq.doc/topics/t_enabling_outgoing_synchronization.html
But didn't get any resolution. Please help me on this.


Regards,
Tushar.


permanent link
Tushar Parate (3692) | answered Jan 06 '09, 1:56 a.m.
Hi Eric,

Here is the output for http://localhost:8081/InteropGateway

------>
Welcome to the Jazz ClearQuest Connector Gateway
Gateway started at: 1/6/09 12:03 PM
Uptime: 00:04:59
Gateway Version: I20081024-1335

CQ Database Information:
ClearQuest Schema Repository Name: ISL_TEST
ClearQuest Logical User DB Name: SAMPL
ClearQuest User Id: tuparate@in.ibm.com
ClearQuest Connection Status:
Number of ClearQuest connection opened: 1
Number of ClearQuest connection closed: 0
Number of ClearQuest connections currenty open: 1
Number of allocated active connections: 0
Jazz Team Servers:
URI: https://9.184.116.59:9443/jazz
Status: OK
Project Area: JazzCQ
No records will be synced to this project area because it does not appear as a folder in the CQ workspace under the Public Queries/JazzCQ folder
Polling Information:
Polling enabled: false


At Tomcat Server Console;
CRVSV0977I Not launching task to watch for logging properties changes since this CM API-based code is running inside a servlet or within the CM Server.
06 Jan 2009 12:03:36,171 INFO com.ibm.rational.interop.level1 - CRRTC4501W: Warning - JazzConnector tables are NOT present in the CQ user database
06 Jan 2009 12:03:36,171 INFO com.ibm.rational.interop.level1 - CRRTC4540I: CQ Event Polling has NOT been started


OS = Window XP, RTC Server Versions used = 1.0
RTC Client Version= 1.0.1

Please let me know if you need any more information.

Regards, Tushar
---------------------------------------------------

Tushar,
you may want to verify your CQ Gateway status:
http://localhost:8081/InteropGateway
(if running a local gateway)

If everything looks OK, then proceed with:
- incoming sync - from CQ to RTC - by creating a new defect in CQ and
verify you have a new work item in RTC
- outgoing syn - modify this new work item and verify you find your
modification in CQ

(the OOTB sample should work ok - if this was not the case, please
provide us with more details - OS, versions used, scenario, error message)

Thanks.
Eric.

tuparate a crit :
Hi Team,
I have followed all steps given in OOTB. but not able to synced to the
project area. I have referred to the link (Similar issue):
https://jazz.net/forums/viewtopic.php?t=2330&sid=501aa5cc4214989647b0d0a663b1a254

I have followed the steps given for only last
schema(schemaUpgrade26-27.txt) :

http://publib.boulder.ibm.com/infocenter/rtc/v1r0m0/index.jsp?topic=/com.ibm.team.connector.cq.doc/topics/t_enabling_outgoing_synchronization.html

But didn't get any resolution. Please help me on this.


Regards,
Tushar.

permanent link
Eric Jodet (6.3k5111120) | answered Jan 05 '09, 9:28 a.m.
JAZZ DEVELOPER
Tushar,
you may want to verify your CQ Gateway status:
http://localhost:8081/InteropGateway
(if running a local gateway)

If everything looks OK, then proceed with:
- incoming sync - from CQ to RTC - by creating a new defect in CQ and
verify you have a new work item in RTC
- outgoing syn - modify this new work item and verify you find your
modification in CQ

(the OOTB sample should work ok - if this was not the case, please
provide us with more details - OS, versions used, scenario, error message)

Thanks.
Eric.

tuparate a crit :
Hi Team,
I have followed all steps given in OOTB. but not able to synced to the
project area. I have referred to the link (Similar issue):
https://jazz.net/forums/viewtopic.php?t=2330&sid=501aa5cc4214989647b0d0a663b1a254

I have followed the steps given for only last
schema(schemaUpgrade26-27.txt) :

http://publib.boulder.ibm.com/infocenter/rtc/v1r0m0/index.jsp?topic=/com.ibm.team.connector.cq.doc/topics/t_enabling_outgoing_synchronization.html

But didn't get any resolution. Please help me on this.


Regards,
Tushar.

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