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question asked: Jun 19 '13, 10:47 a.m.
question was seen: 3,046 times
last updated: Jun 19 '13, 12:18 p.m.

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Manage this project area - Work items - Why can I not open workflows

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Karen Day (1●1●1) | asked Jun 19 '13, 10:47 a.m.
I use to be able to access work flows in the manage project area but now when I click on the work flow link nothing happnen's.


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Krzysztof Kaźmierczyk (7.4k●3●74●103) | answered Jun 19 '13, 11:29 a.m.
Hi Karen,
What is web browser you are using? Could you try another one? Also what is your RTC version?
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Karen Day commented Jun 19 '13, 11:35 a.m.

I am working in Firefox 17.06 / IE 8.0  does not work in either browser
Version of RTC: 4.0.2

Krzysztof Kaźmierczyk commented Jun 19 '13, 11:50 a.m.

In order to further troubleshooting we need output from Firebug.
Could you install an start Firebug and reproduce the issue to check what are the queries going to the server? It is worth of going to net/XHR tab to see if you did not have any errors there. I would suggest you to open new PMR for the support.
Alternatively you can use Eclipse client to manage workflows.

Karen Day commented Jun 19 '13, 12:18 p.m.

Thank you...I will submit the pmr with Firebug info.
I checked on the net/XHR tab and nothing is shown.

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