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Unable to communicate with rational reporting server

archana kurup (2026372) | asked Jun 12 '13, 4:49 a.m.
retagged Jul 23 '13, 4:03 p.m. by Ralph Earle (25738)
i wanted to add the newly created template in RCR to RQM.I did the following:Reports->view reports->Import custom report
    When i tried to browse the report from there it was showing the error:unable to communicate with rational reporting server....Can anyone please tell me the reason for this?

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archana kurup (2026372) | answered Jul 20 '13, 12:10 a.m.
I have changed the ALLOW ANONYMOUS ACCESS from true to false..But then am not even able to open RRDI?It's showing error:CRRRL5000E: the report server has not been configured to use a jazz team server for user authentication...What to do now?

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Francesco Chiossi (5.7k1719) | answered Jul 22 '13, 4:35 a.m.
Hello Archana,

you need to configure RRDI to use JTS for authentication; see:
Modifying the JTS authentication properties on the report server

Best Regards

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