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Unable to communicate with rational reporting server


archana kurup (2026872) | asked Jun 12 '13, 4:49 a.m.
retagged Jul 23 '13, 4:03 p.m. by Ralph Earle (25739)
i wanted to add the newly created template in RCR to RQM.I did the following:Reports->view reports->Import custom report
    When i tried to browse the report from there it was showing the error:unable to communicate with rational reporting server....Can anyone please tell me the reason for this?

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archana kurup (2026872) | answered Jun 13 '13, 1:27 a.m.
edited Jun 13 '13, 1:31 a.m.
Francesco Chiossi:ya..am using RRDI..But then also the same error is coming when tried to import the report from the RRDI

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Francesco Chiossi (5.7k11119) | answered Jun 12 '13, 7:05 a.m.
Hello Archana,

with RQM 2.0 the the steps described in the instructions in this info center page should enable you to import your RCR reports:
Importing custom reports into Rational Quality Manager

If you are using RQM 3.0 or later, you can only import reports from RRDI.
This is because the authentication method used in the communication between RQM and RRDI is using the Jazz authentication that is not available in RCR,

For reference : Setting up collaboration with the Jazz Team Server

Best Regards
Francesco

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