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question asked: May 28 '13, 5:03 a.m.
question was seen: 2,776 times
last updated: May 28 '13, 9:43 a.m.

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the top of query's interface display blank in RTC4.0.2 or RTC4.0.1

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chen fengmiao (70●3●29●32) | asked May 28 '13, 5:03 a.m.

Hello,

   My RTC  Server's version already  upgraded from 3.0.1 to 4.0.2,find this circs appear:

when my query result display add more,  the top of query's interface display blank.I use the firefox 10 and IE9 also appear this circs. Why?this is layout's problem?

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Krzysztof Kaźmierczyk (7.4k●3●75●103) | answered May 28 '13, 9:43 a.m.
What you can try is using Firebug to see the output from XHR request there. Alternatively you can open new PMR.
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Krzysztof Kaźmierczyk (7.4k●3●75●103) | answered May 28 '13, 6:12 a.m.
Hello Chen,
The root cause of that issues is usually cached data from old server version. Could you try clearing browser cache and check again?

Best regards,
Krzysztof Kazmierczyk
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chen fengmiao commented May 28 '13, 7:44 a.m.

I already cleared this browser cache,but this issues still appear.

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