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Error on attempt to view large backlog plan ?

Kevin Ramer (4.5k6172190) | asked Apr 16 '13, 10:32 a.m.
edited Apr 16 '13, 10:43 a.m.
RTC 4.0.1, Users reported issues viewing plans yesterday and I traced it to "Invalid Plan View" in the project configuration.  Yet there is still one backlog that throws this:

Error - [object Object]: This service call is for *INTERNAL* usage only and *NOT* API. See for details and problems that might occur when using this service. Source)
$Proxy934.validateCall(Unknown Source)
sun.reflect.GeneratedMethodAccessor859.invoke(Unknown Source)
Plan can be viewed in Eclipse Client.  Says there are 10995 completed and 1245 in-progress work items along with the mention of the 2048 work items warning.

Web Console in Firefox shows this a number of times:
[10:27:39.315] ({_inherited:{c:(function (_1,_2){
}), p:2}, message:"this.fDeltaBuilder is null", cause:(void 0), thrownValue:(new TypeError("this.fDeltaBuilder is null", "https://rtp-rtc7:9443/jazz/web/_js/?exclude=F~V&", 3227))})

[10:39:27.223] Assertion Failed: 'this.fDeltaBuilderConnectionCounter > 0' (@PlanModel:289)

Searched in RTC for 'fDeltaBuilder' and got 1 hit.

Any suggestions

Kevin Ramer commented Apr 16 '13, 10:48 a.m.

There is also a GINORMOUS POST of about 800k that contains something like this:


One answer

permanent link
Kot T. (1.5k11219) | answered Apr 17 '13, 10:00 a.m.

Kevin Ramer commented Apr 17 '13, 10:30 a.m.

I noticed that, but didn't feel that it applied as the activity was simply viewing the plan in the Web UI.

Kevin Ramer commented Apr 17 '13, 2:56 p.m.

Another thing:  The plan has amost 11,000 closed work items, 1250 open and is configured to "load all items"

I don't think this is related to plan view, just it's so darn big.  I tried for 2h to get the plan to load turning away firefox and IE attempts to stop the running script.  No luck.
I have suggested to plan owners to set "load all items" off.

Kevin Ramer commented Apr 17 '13, 3:15 p.m.

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