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question asked: Apr 04 '13, 3:46 p.m.
question was seen: 5,429 times
last updated: Feb 04 '14, 3:32 a.m.

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Blank screen when searching for keywords in online help

0
Sterling Ferguson-II (1.6k●8●268●264) | asked Apr 04 '13, 3:46 p.m.
edited Feb 04 '14, 3:32 a.m. by Krzysztof Kaźmierczyk (7.4k●3●54●99)
Hello,

http://pic.dhe.ibm.com/infocenter/clmhelp/v4r0/index.jsp
http://pic.dhe.ibm.com/infocenter/clmhelp/v4r0m1/index.jsp
http://pic.dhe.ibm.com/infocenter/clmhelp/v4r0m2/index.jsp

Chrome 25

When I go to the first link, and type in "keywords" in the search menu, I get results. When I go to the next two 4.0.x versions, and type in "keywords", I get a blank screen.

Any thoughts?

thanks
Comments
Mike Jaworski commented Apr 04 '13, 4:06 p.m. | edited Feb 04 '14, 3:32 a.m.
JAZZ DEVELOPER

 I have no problem performing these actions using Chrome 26 and Firefox 17.0.5 ESR. Have you tried clearing your browser cache and retrying?

Accepted answer

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Suzanne Swierkowski (186●2) | answered Apr 04 '13, 4:48 p.m.
FORUM MODERATOR / JAZZ DEVELOPER
I haven't been able to reproduce this on IE, FF, or Chrome.  Clearing the cache may resolve this issue.
Sterling Ferguson-II selected this answer as the correct answer
Comments
Sterling Ferguson-II commented Apr 04 '13, 4:54 p.m.

I updated to 26 and cleared the cache...it's fine now. 


thanks

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Sterling Ferguson-II (1.6k●8●268●264) | answered Apr 08 '13, 10:19 a.m.
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