How to reset a password in RTC?
Laura Fato (44●1●7●8)
| asked Mar 15 '13, 10:40 a.m.
retagged Mar 15 '13, 2:23 p.m. by Hadar Hawk (188●22●14)
Hi, i created some users to make some tests but I don't know what is the inicial password of them. I try to reset the password but I have the exception:
CRJAZ0711I "Mail notification is not enabled. Mail notification must be enabled to reset the password." In the User's Mail Configuration looks like the Mail notification is in fact enabled. I am really confused... Can somebody help me with this? Thank you very much! Best Regards, Laura |
Accepted answer
for the default password, its same as the username ...
Laura Fato selected this answer as the correct answer
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3 other answers
Information on creating users, including the default password, can be found in this help topic: https://jazz.net/help-dev/clm/topic/com.ibm.jazz.repository.web.admin.doc/topics/taddnewuser.html
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Hello Laura
Please try the steps here, under the section 'Manually editing the Tomcat-users.xml file': http://www-01.ibm.com/support/docview.wss?uid=swg21460741 -Sumant |
Hello Laura.
To reset the password, you need to enable the Mail notification setting. I guess you might not set this up, during the jts/setup. In order to set this up, you will need a smtp server (that can be contacted from your Jazz Team server). Once you have this, follow the steps mentioned below: 1) Go to jts/admin page 2) Browse to Advanced properties section on the server page. 3) Search for the " |