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question asked: Feb 27 '13, 8:47 a.m.
question was seen: 5,062 times
last updated: Mar 07 '13, 12:53 p.m.

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Tutorial for client installation on Linux Redhat

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Claudia Nunes (1●1●2●2) | asked Feb 27 '13, 8:47 a.m.
 Hallo,
Does anyone have a tutorial with instructions on how to install the client on Linux Redhat ? I have downloaded the web installer CLM-Web-Installer-Linux-4.0.1.zip.      and dont know how to go on from there.. My team has a tutorial but only for Windows . I see  2 folders and a license and a .sh file .Thanks. Regards. Claudia 

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1
permanent link
Karl Weinert (2.0k●5●27●36) | answered Mar 07 '13, 12:53 p.m.
JAZZ DEVELOPER
You could try following this technote to perform a silent install
http://www-01.ibm.com/support/docview.wss?uid=swg21576781

You would need to find the URL in the install-client.xml instead of install-server.xml
And use the silent-install-client.xml instead of silent-install-server*.xml
0
permanent link
Tim Mok (6.6k●3●8) | answered Feb 27 '13, 10:56 a.m.
JAZZ DEVELOPER
 The .sh file is the executable to start Install Manager.
Comments
Claudia Nunes commented Feb 27 '13, 12:17 p.m.

Hi,
Thanks.
But how do I run it ? I am very not very Linux knowleadgeble.

Tim Mok commented Feb 27 '13, 1:07 p.m.
JAZZ DEVELOPER

Double-check the properties of the file to make sure it is executable and run it. You can do so from a command prompt:

./launchpad.sh

Claudia Nunes commented Mar 04 '13, 10:01 a.m.

I got this error : An error occurred while starting the launchpad. This error typically occurs when the launchpad is unable to find a supported browser. Check your product's documentation for a list of supported browsers.

NOTE: This file is a place holder for product specific instructions about how to recover from this error.

You should describe the location of installation programs on the product CD so the user can run them directly without starting launchpad if necessary.

Procedure for correcting the error that is preventing the launchpad from displaying
======================================================================

The launchpad supports the following browsers:
o Mozilla
o Firefox
o Internet Explorer (Microsoft Windows platforms only)
o SeaMonkey
etc etc ...

Claudia Nunes commented Mar 04 '13, 10:02 a.m. | edited Mar 04 '13, 10:02 a.m.

I ran and got this error

An error occurred while starting the launchpad. This error typically occurs when the launchpad is unable to find a supported browser. Check your product's documentation for a list of supported browsers.

NOTE: This file is a place holder for product specific instructions about how to recover from this error.

You should describe the location of installation programs on the product CD so the user can run them directly without starting launchpad if necessary.

Procedure for correcting the error that is preventing the launchpad from displaying
======================================================================

The launchpad supports the following browsers:
o Mozilla
o Firefox
o Internet Explorer (Microsoft Windows platforms only)
o SeaMonkey

Tim Mok commented Mar 04 '13, 10:47 a.m.
JAZZ DEVELOPER

Do you have any of those supported browsers installed?

An alternative, if you don't need to use IM, is to download the client zip and unzip it where you need it.

Claudia Nunes commented Mar 04 '13, 5:02 p.m.

Hi ,Thanks.
Yes I have FF 17 . something , the newest version .

Tim Mok commented Mar 05 '13, 10:21 a.m.
JAZZ DEVELOPER

https://jazz.net/forum/questions/103473/unable-to-find-supported-browser-using-launchpadsh-on-centos-63-x86_64-and-firefox-170

It seems you're experiencing something that's an issue with your browser. One commenter in the question I've linked mentioned that it works in FF17. However, I suggest installing with the zips instead of using Install Manager as the answer suggests.

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