Jazz Forum Welcome to the Jazz Community Forum Connect and collaborate with IBM Engineering experts and users

Client error when retrieving data in Eclipse

Questions
Tags
Users
Badges
Karl Athanasiou
(31●2●13●17) edited
Jan 29 '13, 12:43 p.m.
 Hi All,
My client has an issue when her opens his Eclipse client... (4.0.1) he gets a "Retrieving Data" error when opening a backlog.
This error persisted from the 4.0.0.1 to the 4.0.1 client. Any help would be greatly appreciated.

Eclipse client error opening backlog

0 votes

3 answers
9,466 views
0 votes

Accepted answer

Permanent link
Eric Jodet
JAZZ DEVELOPER (6.3k●5●111●120) Jan 30 '13, 4:15 a.m.
Hello Karl,
I would vote for NullPointerException while "Retrieving Data" when opening plans in the Eclipse client (240079)
which will be fixed in 4.0.3 and backported to 4.0.2

Thanks.
Eric.
Karl Athanasiou selected this answer as the correct answer

0 votes

Comments
Karl Athanasiou
Mar 15 '13, 3:25 p.m.
Hi Eric, Any date on 4.0.2? I know it is soon... Thank you for the answer 

Eric Jodet
JAZZ DEVELOPER Mar 18 '13, 1:51 a.m.
Hello Karl, well - it's here https://jazz.net/downloads/rational-team-concert/releases/4.0.2 Thanks. Eric.

Karl Athanasiou
Mar 18 '13, 1:51 p.m.
Go figure..... It gets release the day I post... Thank you.

Eric Jodet
JAZZ DEVELOPER Mar 19 '13, 2:07 a.m.
 Hello Karl, yes - jazz rocks :)

2 other answers

Permanent link
Thomas Loeber
JAZZ DEVELOPER (622●3●79●50) Jan 06 '15, 7:08 a.m.
I'm getting this same error with RTC 4.0.5 client and server with the Luna 4.4.1 Eclipse client which has the p2 RTC extension installed.   I cannot open any backlog plans.

0 votes

Comments
Eric Jodet
JAZZ DEVELOPER Jan 06 '15, 7:50 a.m.
 Hello Thomas, anything found in the .log file? Eric

Eric Jodet
JAZZ DEVELOPER Jan 06 '15, 8:11 a.m.
Based on https://jazz.net/forum/questions/155011/rtc-client-for-eclipse-44-luna?redirect=%2Fforum%2Fquestions%2F155011%2Frtc-client-for-eclipse-44-luna I would say Eclipse Luna 4.4 is not supported

Thomas Loeber
JAZZ DEVELOPER Jan 06 '15, 8:45 a.m.
Thanks Eric. I reverted back to Kepler 4.3.2 with RTC 4.0.5 and this issue disappeared. 

Permanent link
Thomas Loeber
JAZZ DEVELOPER (622●3●79●50) Jan 06 '15, 8:45 a.m.
Thanks Eric. I reverted back to Kepler 4.3.2 with RTC 4.0.5 and this issue disappeared. 

0 votes

Comments
Eric Jodet
JAZZ DEVELOPER Jan 06 '15, 9:00 a.m.
 Thomas, glad you're up and running again. Eric

Your answer

Register or log in to post your answer.

Dashboards and work items are no longer publicly available, so some links may be invalid. We now provide similar information through other means. Learn more here.

Ask a question
Guidelines
FAQ
Search context
Follow this question

By Email: 

Once you sign in you will be able to subscribe for any updates here.

By RSS:

Answers
Answers and Comments
Question details
× 127

Question asked: Jan 29 '13, 12:43 p.m.

Question was seen: 9,466 times

Last updated: Jan 06 '15, 9:00 a.m.

Confirmation Cancel Confirm