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Client error when retrieving data in Eclipse

 Hi All,
My client has an issue when her opens his Eclipse client... (4.0.1) he gets a "Retrieving Data" error when opening a backlog.
This error persisted from the 4.0.0.1 to the 4.0.1 client. Any help would be greatly appreciated.

Eclipse client error opening backlog

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Hello Karl,
I would vote for NullPointerException while "Retrieving Data" when opening plans in the Eclipse client (240079)
which will be fixed in 4.0.3 and backported to 4.0.2

Thanks.
Eric.
Karl Athanasiou selected this answer as the correct answer

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Hi Eric,

Any date on 4.0.2? I know it is soon...
Thank you for the answer 

Hello Karl,
well - it's here https://jazz.net/downloads/rational-team-concert/releases/4.0.2

Thanks.
Eric.

Go figure..... It gets release the day I post...

Thank you.

 Hello Karl,

yes - jazz rocks :)


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I'm getting this same error with RTC 4.0.5 client and server with the Luna 4.4.1 Eclipse client which has the p2 RTC extension installed.   I cannot open any backlog plans.

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 Hello Thomas,

anything found in the .log file?

Eric

Based on https://jazz.net/forum/questions/155011/rtc-client-for-eclipse-44-luna?redirect=%2Fforum%2Fquestions%2F155011%2Frtc-client-for-eclipse-44-luna


I would say Eclipse Luna 4.4 is not supported

Thanks Eric. I reverted back to Kepler 4.3.2 with RTC 4.0.5 and this issue disappeared. 


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Thanks Eric. I reverted back to Kepler 4.3.2 with RTC 4.0.5 and this issue disappeared. 

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 Thomas,

glad you're up and running again.

Eric

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Question asked: Jan 29 '13, 12:43 p.m.

Question was seen: 6,490 times

Last updated: Jan 06 '15, 9:00 a.m.

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