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Client error when retrieving data in Eclipse

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Karl Athanasiou
(31●2●13●17) edited
Jan 29 '13, 12:43 p.m.
 Hi All,
My client has an issue when her opens his Eclipse client... (4.0.1) he gets a "Retrieving Data" error when opening a backlog.
This error persisted from the 4.0.0.1 to the 4.0.1 client. Any help would be greatly appreciated.

Eclipse client error opening backlog

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Eric Jodet
JAZZ DEVELOPER (6.3k●5●111●120) Jan 30 '13, 4:15 a.m.
Hello Karl,
I would vote for NullPointerException while "Retrieving Data" when opening plans in the Eclipse client (240079)
which will be fixed in 4.0.3 and backported to 4.0.2

Thanks.
Eric.
Karl Athanasiou selected this answer as the correct answer

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Karl Athanasiou
Mar 15 '13, 3:25 p.m.

Hi Eric,

Any date on 4.0.2? I know it is soon...
Thank you for the answer 

Eric Jodet
JAZZ DEVELOPER Mar 18 '13, 1:51 a.m.

Hello Karl,
well - it's here https://jazz.net/downloads/rational-team-concert/releases/4.0.2

Thanks.
Eric.

Karl Athanasiou
Mar 18 '13, 1:51 p.m.

Go figure..... It gets release the day I post...

Thank you.

Eric Jodet
JAZZ DEVELOPER Mar 19 '13, 2:07 a.m.

 Hello Karl,

yes - jazz rocks :)

2 other answers

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Thomas Loeber
JAZZ DEVELOPER (622●3●79●50) Jan 06 '15, 8:45 a.m.
Thanks Eric. I reverted back to Kepler 4.3.2 with RTC 4.0.5 and this issue disappeared. 

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Eric Jodet
JAZZ DEVELOPER Jan 06 '15, 9:00 a.m.

 Thomas,

glad you're up and running again.

Eric

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Thomas Loeber
JAZZ DEVELOPER (622●3●79●50) Jan 06 '15, 7:08 a.m.
I'm getting this same error with RTC 4.0.5 client and server with the Luna 4.4.1 Eclipse client which has the p2 RTC extension installed.   I cannot open any backlog plans.

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Eric Jodet
JAZZ DEVELOPER Jan 06 '15, 7:50 a.m.

 Hello Thomas,

anything found in the .log file?

Eric

Eric Jodet
JAZZ DEVELOPER Jan 06 '15, 8:11 a.m.

Based on https://jazz.net/forum/questions/155011/rtc-client-for-eclipse-44-luna?redirect=%2Fforum%2Fquestions%2F155011%2Frtc-client-for-eclipse-44-luna


I would say Eclipse Luna 4.4 is not supported

Thomas Loeber
JAZZ DEVELOPER Jan 06 '15, 8:45 a.m.

Thanks Eric. I reverted back to Kepler 4.3.2 with RTC 4.0.5 and this issue disappeared. 

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Question asked: Jan 29 '13, 12:43 p.m.

Question was seen: 6,491 times

Last updated: Jan 06 '15, 9:00 a.m.

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