My office has recently started using discussions to keep track of information pertaining to specific objects. We used to use emails for this, but it seemed like a good idea to keep the discussion with the object now that we use DOORS. Our project lead would like to be informed of ongoing discussions so that he can keep tabs on what his developers are deciding, and in additional each team member would like to be notified when someone asks them a question via discussion in DOORS or someone answers a question they asked. Is this in any way possible to setup in DOORS? I realize that I may be asking a tad much, but in order for discussions to truly be useful I think email notification would be handy.
Thanks! CMusicFan - Thu Jul 16 08:33:34 EDT 2015 |
Re: Email Notifications for Discussions Hi,
Unfortunately I don't think there is a function in DOORS to send email notification on submission of comment etc. Only thing you can set is access rights.
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Re: Email Notifications for Discussions That's alright. I figured it was a long shot. It just seems like an oversight by IBM to not provide any way to know a comment has been made, other than to a) open the properties dialog or b) put a layout dxl column in every view. |
Re: Email Notifications for Discussions There seem to be a couple "Discussion" trigger events so I suppose you could write a trigger to send such emails. It would be complicated. You would also need to configure your database to connect to your company email server. That is not trivial and I believe the documentation is grossly inadequate. There may be insurmountable fire-wall issues on the DOORS server. I figured it out years ago and posted, maybe a search will find it. I think it would be a lot better to write an on-demand script scheduled to run Batch once a day perhaps 1am. This script would find all Discussion/Comments changes/added since last report and send a single email to each person containing all such references of interest; "Yesterday's DOORS Comments". Getting inundated with lots of real-time emails will cause folks to ignore them all. Making sure you can tell everyone who is "interested" in a Comment seems tricky to me. I'd write the script, solve that problem clumsily, then improve it as I get complaints. I'd make sure the complaints were of the form "I should have gotten notification of this Comment because it has this specific feature:" -Louie |
Re: Email Notifications for Discussions llandale - Fri Jul 17 13:02:32 EDT 2015 There seem to be a couple "Discussion" trigger events so I suppose you could write a trigger to send such emails. It would be complicated. You would also need to configure your database to connect to your company email server. That is not trivial and I believe the documentation is grossly inadequate. There may be insurmountable fire-wall issues on the DOORS server. I figured it out years ago and posted, maybe a search will find it. I think it would be a lot better to write an on-demand script scheduled to run Batch once a day perhaps 1am. This script would find all Discussion/Comments changes/added since last report and send a single email to each person containing all such references of interest; "Yesterday's DOORS Comments". Getting inundated with lots of real-time emails will cause folks to ignore them all. Making sure you can tell everyone who is "interested" in a Comment seems tricky to me. I'd write the script, solve that problem clumsily, then improve it as I get complaints. I'd make sure the complaints were of the form "I should have gotten notification of this Comment because it has this specific feature:" -Louie Thanks for the help! I thought about using triggers, but I had a similar observation: it would be complicated. An on demand script doesn't sound so bad though. I'll give it some thought and post whenever I decide what to do. |