Doors 9.6 and -osuser issue

I have recently set up our Rational Doors to use OS authentication.  I have a user who is trying to start Doors and he has the shortcut on his desktop to have the -osUser switch at the end of the target.  I have set his key to be like what I have except for the CN=username, I have placed his user name for that variable in the key.  When he logs in it is still asking for his user name and password.  I have tried doing a fresh install on his machine, I have tired recreating the user account, I have checked his settings against what I have on my machine and they are the same.  Does anyone have any ideas why this is going on?   Another tidbit, we recently moved the doors data to a new server, not sure if that means anything or has anything to do with it.  I am scratching my head on it and need some fresh ideas as I am out of them.

 

Thanks in advance,

Leeann Christine Davidson


Lee Ann Davidson - Mon Jun 26 10:52:50 EDT 2017

Re: Doors 9.6 and -osuser issue
Lee Ann Davidson - Mon Jun 26 14:33:00 EDT 2017

Found issue.  We had to clean the registry and re-install the application.