I'm having trouble getting DOORS web access started. I double click on broker.start.bat and I get the following error:
INFO | Database C:\Program Files\IBM\Rational\DOORS Web Access\broker\bin\..\data\kahadb\lock is locked... waiting 10 seconds for the database to be unlocked. Reason: java.io.FileNotFoundException C:\Program Files\IBM\Rational\DOORS Web Access\broker\bin\..\data\kahadb\lock (Access is denied).
Any ideas on how to get it started again?
Thanks. dfk70 - Mon Jun 29 15:30:31 EDT 2015 |
Re: Starting DOORS Web access Hi,
Try remove locks if there are any. 1. Run broker.stop.bat 2. Remove the lock file in the specified directory. 3. Execute broker.start.bat by Run as Administrator |
Re: Starting DOORS Web access knobutan - Tue Jun 30 01:22:22 EDT 2015 Hi,
Try remove locks if there are any. 1. Run broker.stop.bat 2. Remove the lock file in the specified directory. 3. Execute broker.start.bat by Run as Administrator I checked the kahadb directory and I do not see any type of lock file.
I only have 3 files in that directory: db.data db.redo db-8
Thanks. |
Re: Starting DOORS Web access This error seems to imply that broker is already running. Perhaps a previous session which didn't gracefully shut down? Did you try th run broker.stop.bat as knobutan suggested? Check for java.exe processes in the task manager that could belong to a previous broker session. |
Re: Starting DOORS Web access kourosh - Tue Jun 30 12:35:43 EDT 2015 This error seems to imply that broker is already running. Perhaps a previous session which didn't gracefully shut down? Did you try th run broker.stop.bat as knobutan suggested? Check for java.exe processes in the task manager that could belong to a previous broker session. I did run the broker.stop.bat file. No java.exe processes in the task manager. I'm stumped. Thanks. |
Re: Starting DOORS Web access dfk70 - Tue Jun 30 12:44:49 EDT 2015 I did run the broker.stop.bat file. No java.exe processes in the task manager. I'm stumped. Thanks. I do also see this in the error: (Access is denied). Did you check permissions on the kahaDB folder? Did you try running broker.start.bat as administrator? |
Re: Starting DOORS Web access kourosh - Tue Jun 30 12:56:05 EDT 2015 I do also see this in the error: (Access is denied). Did you check permissions on the kahaDB folder? Did you try running broker.start.bat as administrator? I'm an admin on the machine. I did try to run broker.start.bat as administrator but it doesn't seem to run. No window opens when I run as administrator. |
Re: Starting DOORS Web access dfk70 - Tue Jun 30 12:59:23 EDT 2015 I'm an admin on the machine. I did try to run broker.start.bat as administrator but it doesn't seem to run. No window opens when I run as administrator. how about if you start a command prompt using "run as administrator" then navigate to the directory where broker.start.bat is and run it from there? this might keep the command window open to see if there is any other helpful output |
Re: Starting DOORS Web access kourosh - Tue Jun 30 13:22:17 EDT 2015 how about if you start a command prompt using "run as administrator" then navigate to the directory where broker.start.bat is and run it from there? this might keep the command window open to see if there is any other helpful output I don't know what happened but it is back running. Thanks for the help and suggestions. |