DOORS archive function not creating file

llandale - Mon May 05 13:30:50 EDT 2014

It may depend on exactly how Citrix is set up, but it seems likely that if you specify the output file to be on the "c:" drive, it means the Citrix "c:" drive, not the one on your client.  I'm suggesting therefore the file is indeed being created, just not where you think.

The Citrix interface is confusing to me, so I always modify it such that it is not "seamless" (meaning you see DOORS running but cannot tell its on the other machine), and change it to "80% of screen size".  This creates a desktop-less "Citrix" box in which DOORS runs.  that may not be much, but if you run the following from the DXL window, then you get a Windows Explorer window inside Citrix that applies to Citrix.

• system("explorer.exe")

Now you can navigate around inside Citrix, inside the boxed Window, and can easily see what is Citrix and what is not.  And, in this case, I think you will find your archive.

-Louie

BTW, our Citrix maps the "client drives" to the "citrix drives".  One one Citrix "C:" is mapped to "C:" and the main Citrix drive is "X:", on the other Citrix the client "C:" drive is mapped to the citrix "Y:".  Since DOORS is running on Citrix, if you specify the correct drive letter you should get the output file on your client PC.

BillTidy - Tue May 06 09:05:40 EDT 2014

Hi Louie

Thanks but no, it's not that. We also have a clear drive-mapping structure. We have 2 DOORS environments - in one it works in the other not. Even in this environment where it now does not work we had it working - again pointing me in the direction of a permissions change problem. I seem to remember that archiving needed write permissions to a temp location someplace when creating the archive, as it uses temp  zip files as a precursor to a dma/dpa but damned if I can find the info again. Part of the problem is that our IT Infra is managed by a 3rd party and I have no admin access to investigate on Citrix or the Linux server and they have no knowledge on DOORS. I'll log a call with IBM and wait for a response.

llandale - Tue May 06 11:22:04 EDT 2014

Don't recall this about Archiving, but have the following memories and info about the "temp" directory.

Run the following from DOORS DXL:

• print "DOS TEMP:             \t" (getenv("TEMP")) "\n"
• print "DOORSLOCALDATA: \t" (getenv("DOORSLOCALDATA")) "\n"

Seems to me you need write access to both places.  I just slapped the following together, perhaps it will help:

Buffer buf1 = create,
  buf2 = create

string fFile_StatModes(int in_Mode)
{
 buf1 = ""
 if (in_Mode & S_ISUID != 0) then buf1 += 's'
 if (in_Mode & S_IRUSR != 0 or
     in_Mode & S_IRGRP != 0 or
     in_Mode & S_IROTH != 0) then buf1 += 'r'
 if (in_Mode & S_IWUSR != 0 or
     in_Mode & S_IWGRP != 0 or
     in_Mode & S_IWOTH != 0) then buf1 += 'w'
 if (in_Mode & S_IXUSR != 0 or
     in_Mode & S_IXGRP != 0 or
     in_Mode & S_IXOTH != 0) then buf1 += 'x'

 return(stringOf(buf1))
}

string fFile_Info(string in_NameFile)
{ // Get file information
 Stat stt = create(in_NameFile)
 if (null stt) then return("No such file")
 buf2 = ""
 if    (directory(stt))  then buf2 += "Folder  "
 elseif(regular(stt)) then buf2 += "File    "
 elseif(symbolic(stt)) then buf2 += "Shortcut"
     else buf2 += "Unknown "

 buf2+= "\t" modified(stt) ""
 buf2+= "\t" changed(stt) ""
 buf2+= "\t" user(stt) ""
 buf2+= "\t" size(stt) ""
 buf2+= "\t" fFile_StatModes(mode(stt))
 delete(stt)
 return(stringOf(buf2))

}

string NameFile = (getenv("TEMP"))
print NameFile "\t" (fFile_Info(NameFile)) "\n"

NameFile = (getenv("DOORSLOCALDATA"))
print NameFile "\t" (fFile_Info(NameFile)) "\n"\

-Louie

llandale - Tue May 06 11:22:04 EDT 2014

Don't recall this about Archiving, but have the following memories and info about the "temp" directory.

Run the following from DOORS DXL:

• print "DOS TEMP:             \t" (getenv("TEMP")) "\n"
• print "DOORSLOCALDATA: \t" (getenv("DOORSLOCALDATA")) "\n"

Seems to me you need write access to both places.  I just slapped the following together, perhaps it will help:

Buffer buf1 = create,
  buf2 = create

string fFile_StatModes(int in_Mode)
{
 buf1 = ""
 if (in_Mode & S_ISUID != 0) then buf1 += 's'
 if (in_Mode & S_IRUSR != 0 or
     in_Mode & S_IRGRP != 0 or
     in_Mode & S_IROTH != 0) then buf1 += 'r'
 if (in_Mode & S_IWUSR != 0 or
     in_Mode & S_IWGRP != 0 or
     in_Mode & S_IWOTH != 0) then buf1 += 'w'
 if (in_Mode & S_IXUSR != 0 or
     in_Mode & S_IXGRP != 0 or
     in_Mode & S_IXOTH != 0) then buf1 += 'x'

 return(stringOf(buf1))
}

string fFile_Info(string in_NameFile)
{ // Get file information
 Stat stt = create(in_NameFile)
 if (null stt) then return("No such file")
 buf2 = ""
 if    (directory(stt))  then buf2 += "Folder  "
 elseif(regular(stt)) then buf2 += "File    "
 elseif(symbolic(stt)) then buf2 += "Shortcut"
     else buf2 += "Unknown "

 buf2+= "\t" modified(stt) ""
 buf2+= "\t" changed(stt) ""
 buf2+= "\t" user(stt) ""
 buf2+= "\t" size(stt) ""
 buf2+= "\t" fFile_StatModes(mode(stt))
 delete(stt)
 return(stringOf(buf2))

}

string NameFile = (getenv("TEMP"))
print NameFile "\t" (fFile_Info(NameFile)) "\n"

NameFile = (getenv("DOORSLOCALDATA"))
print NameFile "\t" (fFile_Info(NameFile)) "\n"\

-Louie

BillTidy - Wed Jun 04 09:58:09 EDT 2014

So, for anyone's future reference, the problem is with UNC paths (LOCALDATA must not be a UNC path).

To fix this on citrix, either make a registry change for the DOORS client or add a switch when starting the client via batch/command line, eg:

-localdata "C:\temp"