Rational Support eGuide
Jazz.net is a community site where you can interact with developers and other users to learn and get help with products being developed at Jazz.net. You can ask questions in the forums and explore our library of articles, videos, and tech notes.
This Rational Support eGuide is meant to be an additional resource to help you navigate your way around the IBM Rational landscape, with links to useful sites and pages within ibm.com.
Important News: In early January 2010, the current Rational Support site on ibm.com will be replaced by the new IBM Support Portal. The IBM Support Portal provides IBM customers worldwide with a unified, centralized view of all technical support tools and information for all IBM systems, software, and services.

(This banner image is found on all Rational product support pages on ibm.com.)
To try the IBM Support Portal today, visit any Rational Support site and
click on the banner image or go directly to http://www.ibm.com/support/entry/portal/ctt/Software/Rational/.
Communication
- Follow Rational support on Twitter
- Rational Support on Facebook
- Rational support blog

- Rational forums & community
- Global Rational User Group Community
- developerWorks podcasts
- Submit a request for enhancement (RFE)
- Submit Consumability feedback
- Submit a service request (SR)
- Contact Rational support
- Provide feedback to Rational support web team





